We specialise in offering our customers the convenience of a “single-source solution” to all your logistic needs.





EMPLOYEE RETENTION:

ACP Customs Services prides itself in having minimal staff turnover. In an industry where employees seem to move from company to company all the time, this stability in employment enhances our Customer Knowledge Management and is very relevant to customers who need consistent reliable contacts for their day-to-day communications with their forwarder.

 

COMMUNICATIONS:

Customers are updated on the status of their orders by fax or email, whichever is your preference.

Our operations & sales staff undergo regular industry-related and accredited training to ensure they have the skills to understand and meet your business needs, and to correctly analyse & provide appropriate solutions to any inquiry.

At ACP Customs you will never need to waste time re-explaining your requirements to a call centre operator. The success of our business is based on ensuring you have a customer service representative dedicated to becoming a true extension of your businesses success!

Our philosophy is to respect the individual needs of our customers and to make it our business to find the most efficient and cost-effective solutions to help you meet your growth objectives and manage your supply chain.